6 more
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The power of positive confrontation -
The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life, completely revised and updated edition -
The Jerk with the Cell Phone: A Survival Guide for the Rest of Us -
Prentice-Hall complete business etiquette handbook -
New Rules @ Work: 79 Etiquette Tips, Tools, and Techniques to Get Ahead and Stay Ahead -
The communication clinic