Author

Rick Brinkman

4 books

Books

  1. Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst 1994
  2. Dealing with Difficult People: 24 Lessons for Bringing Out the Best in Everyone 1995
2 more
  1. Dealing with People You Can't Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst 2012
  2. Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-To-Please Customer

“If you like Rick Brinkman, you might like these writers too.”

  1. Albert J. Bernstein Dinosaur Brains: Dealing with All THOSE Impossible People at Work
  2. Chip Heath Switch: How to Change Things When Change Is Hard
  3. Dale Carnegie The 5 Essential People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
  4. Robert M. Bramson Coping With Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work
  5. Travis Bradberry Emotional Intelligence 2.0
  6. Olivia Fox Cabane The Charisma Myth: How Anyone Can Master the Art and Science of Personal Magnetism
  7. Daniel Goleman Working with Emotional Intelligence
  8. Marshall Goldsmith Triggers: Creating Behavior That Lasts--Becoming the Person You Want to Be

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