Author

Chip R. Bell

9 books

Books

  1. Managers as Mentors: Building Partnerships for Learning
8 more
  1. Managing Knock Your Socks Off Service
  2. Sprinkles: Creating Awesome Experiences Through Innovative Service
  3. The 9 1/2 Principles of Innovative Service
  4. Beep! Beep!
  5. Wired and Dangerous: How Your Customers Have Changed and What to Do About It
  6. Kaleidoscope: Delivering Innovative Service That Sparkles
  7. Customer loyalty guaranteed
  8. Influencing--marketing the ideas that matter

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