Author

Dick Smith

1 book

Books

  1. Strategic Six Sigma 2002

“If you like Dick Smith, you might like these writers too.”

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  2. Brian Dive The Accountable Leader: Developing Effective Leadership through Managerial Accountability
  3. Edward F. McQuarrie Customer visits
  4. C. Britt Beemer The Customer Rules
  5. Steven D. Goldstein Why Are There Snowblowers in Miami?: Transform Your Business Using the Five Principles of Engagement
  6. Paul R. Niven Balanced Scorecard Diagnostics
  7. Fabio Musso Handbook of research on retailer-consumer relationship development
  8. David E. Reed Monday Morning: Customer Service

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