The Smart Girl's Guide to Getting What You Want: How to be assertive with wit, style and grace
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Do you feel like you're not heard but you don't want to have to scream?
Personal development coach Mary Hartley explains the secrets of assertiveness - of how to communicate with other people in ways that are confident, effective - but also considerate. Mary reveals the simple steps you can take to help you relate to other people honestly and openly in every area of your life - at work, with your friends and family and in your love life. You will discover that you can be true to yourself and your needs without hurting or diminishing other people.
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* What assertiveness is and why it matters
* How to avoid aggression, passivity and manipulation
* Tips for handling tricky situations including put-downs and dealing with bullies
* Mastering assertive body language and communication
Packed with practical strategies and exercises, this book will show you how to be confident, assured and proactive - with style.
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