What Everybody Is Saying: An Ex-FBI Agent s Guide to Speed-reading People
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Drawing on more than two decades as an FBI counterintelligence agent, Joe Navarro explains how to read what people reveal without saying a word. The book introduces nonverbal communication and shows how the body leaks information through the face, hands, feet, and posture.
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Navarro argues that single gestures mean little on their own, so readers should look for clusters of signals and compare them with a person's normal behavior, known as a baseline. He describes signs of comfort and discomfort, and of deception and sincerity, and explains how to use these observations in everyday conversations, from job interviews to negotiations at home. Written for a general audience, the guide aims to help ordinary readers understand others more quickly and more accurately.
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