Virtual learning
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Through the virtual reality of computer simulations and role-playing scenarios, Virtual Learning shows you how to radically rethink your company's entire training process. Its proven steps and strategies will demonstrate how you can excite your employees, make them want to learn more about your business, improve your customer service dramatically, and decrease training costs as you increase productivity!.
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For well-known educator and author Roger Schank, these methods are more than just theory. Schank packs Virtual Learning with actual case histories and examples, including in-depth coverage of the Business Practices Course he developed for Andersen Consulting. After working with Schank, Arthur Andersen, the world's largest consulting firm and the first to implement virtual learning, reported that dramatic improvements resulted from their training programs and other companies have asked to purchase their training systems.
Liked Virtual learning? Here’s where I’d start.
These suit anyone who liked Virtual learning. Sign in and mark a few books for picks shaped around your own taste.
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Evaluating training programs Shares personnel, training of, personnel management -
Everything you ever needed to know about training Shares personnel, training of, personnel management -
Armstrong's handbook of human resource management practice Shares personnel, personnel management, business -
Human resource management Shares personnel, personnel management
“If you want more of the same (business), start with these.”
“If it was the personnel that hooked you, try one of these.”
“These start from a similar idea, even if they go somewhere else with it.”
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What's the Secret: To Providing a World-Class Customer Experience
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The Carrot Principle: How the Best Managers Use Recognition to Engage Their Employees, Retain Talent, and Drive Performance
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Human Sigma: Managing the Employee-Customer Encounter
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The E-Learning Question and Answer Book: A Survival Guide for Trainers and Business Managers