Work stress and social support
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This study looks at how support from other people can soften the strain of working life and help protect both mental and physical well-being. Written for researchers in the social sciences, for social workers, and for people who manage staff, it is set out in three parts. The first lays out the underlying theory. The second reviews findings from studies involving both people and animals, across a range of workplaces. The third considers how support drawn from different sources might be used in practice to reduce stress and improve health. An additional section weighs two competing ideas about how support works, one where it offers a general benefit to everyone and one where it only shields people when stress is high, and it discusses the difficulties of spotting either effect in studies that measure people at a single point in time.
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