Cover of Simplicity marketing

Simplicity marketing

"In this book, the authors argue with compelling evidence that the next generation of marketing successes will belong to those brands that simplify customers' lives or businesses in ways that are inextricably tied to brand and product positioning. They contend that if a brand is not reducing customer stress, it is creating it - and it is vulnerable to losing market share to more customer-empathetic competitors.".

Read more

"Writing especially for product or brand managers who are struggling to simplify their portfolios, Cristol and Sealey have created a breakthrough framework that is itself a lesson in simplicity. After presenting two essential guideposts for managers to assess where their brand sits on the stress spectrum, the authors turn to the heart of Simplicity Marketing - the 4 R's of simplification: Replace, Repackage, Reposition, and Replenish.

Using scores of real-world company examples, Cristol and Sealey show how each of the 4 R's interacts with the others in powerful ways to relieve customer stress and how these strategies may be executed individually or in combination to build brand loyalty. Here for the first time are ten specific strategies to relieve customer stress through consolidating, aggregating, or integrating products and services, repositioning brands for more relevance to stress reduction, and decluttering customers' decision-making requirements.

The final pages of this manifesto for a simplicity revolution provide a guide to managing simplicity strategies, leveraging information technology to simplify rather than complicate customers' lives, and integrating all the tools in the book into an executional blueprint."—BOOK JACKET.

Audience
adult
Length
medium · 288 pages

Click a tag to see books like this one that share it. Point at it (on a phone, tap it) for less of it instead.

Read it? Sign in to help tag it.

Liked Simplicity marketing? Here’s where I’d start.

These suit anyone who liked Simplicity marketing. Sign in and mark a few books for picks shaped around your own taste.

  1. The Japanese electronics industry Shares business economics, innovations, business economics finance
  2. Service management and marketing Shares business economics, customer relations, business economics finance
  3. Harvard Business Review on Customer Relationship Management Shares business economics, customer relations, business economics finance
  4. Competing in a Service Economy Shares innovations, business economics, customer relations

“If you want more of the same (business), start with these.”

  1. Flux: What Marketing Managers Need to Navigate the New Environment
  2. Think Agile: How Smart Entrepreneurs Adapt in Order to Succeed
  3. Planning and organizing training events
  4. From needs assessment to action

“If it was the business economics that hooked you, try one of these.”

  1. Driving customer equity
  2. Marketing places
  3. Customer service delivery
  4. Marketing Research: Methodological Foundations

“These start from a similar idea, even if they go somewhere else with it.”

  1. Managing Customer Relationships
  2. The customer-driven playbook
  3. The Customer Rules
  4. Customer Mania!: It's Never Too Late to Build a Customer-Focused Company