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Author
Jeanne Bliss
3 books
Books
"I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
2009
2 more
Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine
Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine
2015
Chief Customer Officer: Getting Past Lip Service to Passionate Action
2006
“If you like Jeanne Bliss, you might like these writers too.”
Fred Reichheld
The Ultimate Question: Driving Good Profits and True Growth
Terri L. Sjodin
Small Message, Big Impact: The Elevator Speech Effect
Erika Napoletano
The Power of Unpopular: A Guide to Building Your Brand for the Audience Who Will Love You (and why no one else matters)
Michael LeBoeuf
How to Win Customers and Keep Them for Life
Dan Clark
The Art of Significance: Achieving the Level Beyond Success
Kenneth H. Blanchard
Raving Fans: A Revolutionary Approach to Customer Service
Jane Fulton Suri
Thoughtless Acts?: Observations on Intuitive Design
Andy Sernovitz
Word of Mouth Marketing: How Smart Companies Get People Talking
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