Author

Fred Reichheld

4 books

Books

  1. The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World 2011
  2. The Ultimate Question: Driving Good Profits and True Growth 2006
2 more
  1. Winning on Purpose 2021
  2. HBR's 10 Must Reads on Strategic Marketing 2013

“If you like Fred Reichheld, you might like these writers too.”

  1. Joseph A. Michelli Zappos Experience
  2. Michael E. Gerber The E-Myth Manager: Why Most Managers Don't Work and What to Do About It
  3. Jeffrey Gitomer Customer Satisfaction Is Worthless Customer Loyalty Is Priceless
  4. Kenneth H. Blanchard Raving Fans: A Revolutionary Approach to Customer Service
  5. Gino Wickman Traction
  6. Bob Lutz Icons and Idiots: Straight Talk on Leadership
  7. Faisal Hoque Everything Connects: How to Transform and Lead in the Age of Creativity, Innovation, and Sustainability
  8. Meg Whitman The Power of Many: Values for Success in Business and in Life

Report a problem