Cover of The Spirit to Serve: Marriott's Way

The Spirit to Serve: Marriott's Way

J. Willard Marriott, a hotelier widely regarded as one of the leading figures of the twentieth century, recounts how a modest company with roughly $25 million in yearly revenue grew into a multinational corporation worth around $10 billion. He describes the management principles he relied on, showing how practical habits and a clear sense of purpose helped the business expand across the world.

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The book blends personal recollection with lessons for leaders in any field. It explains how he approached employees, guests and growth, and why he believed simple methods could produce remarkable results over time.

Audience
adult

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