
The Spirit to Serve: Marriott's Way
Sign in to keep track of books you’ve read and want to read.
J. Willard Marriott, a hotelier widely regarded as one of the leading figures of the twentieth century, recounts how a modest company with roughly $25 million in yearly revenue grew into a multinational corporation worth around $10 billion. He describes the management principles he relied on, showing how practical habits and a clear sense of purpose helped the business expand across the world.
Read more
The book blends personal recollection with lessons for leaders in any field. It explains how he approached employees, guests and growth, and why he believed simple methods could produce remarkable results over time.
Liked The Spirit to Serve: Marriott's Way? Here’s where I’d start.
These suit anyone who liked The Spirit to Serve: Marriott's Way. Sign in and mark a few books for picks shaped around your own taste.
-
The Ultimate Question: Driving Good Profits and True Growth Shares business, customer service, leadership -
Make Your Contacts Count: Networking Know-How for Business and Career Success Shares business -
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company Shares business, hospitality, customer service -
Business By The Book: Complete Guide of Biblical Principles for the Workplace Shares business, leadership
“People who read The Spirit to Serve: Marriott's Way tend to reach for these next.”
“If you want more of the same (business), start with these.”
“If it was the leadership that hooked you, try one of these.”
“These start from a similar idea, even if they go somewhere else with it.”
-
More Than a Pink Cadillac : Mary Kay, Inc.'s Nine Leadership Keys to Success
-
Good Profit: How Creating Value for Others Built One of the World's Most Successful Companies
-
The Science of Success: How Market-Based Management Built the World's Largest Private Company
-
Science Lessons: What the Business of Biotech Taught Me About Management