Conversation Tactics: Strategies to Charm, Befriend, and Defend

Many people freeze in conversation, asking flat questions that sound like job interviews or thinking of the perfect comeback only after the chance has passed. This third book in the Conversation Tactics series, written by a long-time social skills coach, sets out concrete ways to handle those moments. It offers ready-made responses for many situations, explains how to avoid the stop-start rhythm of interview talk, and shows how to use sarcasm and self-deprecating humour with care. The author also covers how to deal with know-it-alls and how small changes in wording can make people feel more engaged. The aim is to help readers feel at ease, witty and more charming in any company.