Author

Robert Spector

9 books

Books

  1. The Nordstrom Way: The Inside Story of America's #1 Customer Service Company 1995
  2. Amazon.com: Get Big Fast 2000
  3. The Mom & Pop Store: True Stories from the Heart of America 2009
6 more
  1. Category Killers: The Retail Revolution and Its Impact on Consumer Culture 2005
  2. Lessons from the Nordstrom Way 2000
  3. Anytime, Anywhere 2002
  4. The Nordstrom way to customer service excellence 2005
  5. Space Needle: Symbol of Seattle 2002
  6. The Legend of Eddie Bauer 1994

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